Telecoms for ambitious business.
© 2024 Mytelnet (Pty) Ltd | Rights reserved
© 2024 Mytelnet (Pty) Ltd | Rights reserved
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Mytelnet customers experience 99.992% uptime on our core network
More than 80% of incoming customer calls are answered by a person within 12 secs
78% of technical support queries are resolved by our team within 24hrs (91% within 72hrs)
Our average Hellopeter rating ranks us 11th out of thousands of internet and telecoms service providers
99.992
12 SEC
78 %
4.2
99.992
12 SEC
78 %
4.2
Welcome to uncomplicated connectivity :)
Welcome to uncomplicated connectivity :)
“Excellent service with great product. After sales service like this doesn't happen often anymore. Highly recommended.”
“We had effortless transfer of our telephone systems and fibre in our recent move... great up to date feedback every step of the way in order to make the move comfortable.”
“Mytelnet client service is the best in the market, they’re extremely prompt with responses, their staff are so welcoming and friendly… I think our long service with Mytelnet speaks for itself.”
“Fantastic service, It was urgent and Mytelnet helped in a very timely manner, Thank you.”
“The service is excellent! We have been with Mytelnet for over two years and the service levels have not dropped one bit!”
“Excellent service for the many years we have used them. Team members are just a joy to work with. Monthly costs are affordable. I will recommend this service provider to anyone.”
“Reliable services, great customer support. The team go the extra mile at every stage. I would recommend them unreservedly.”
“I have used the mobile app for a few months now and it has changed the way I do business!”
Empowering business
We're continually innovating and optimising telecommunications solutions to enhance business productivity.
Our primary objective is to enable ambitious businesses to achieve growth and success.
Whether you're an entrepreneur or executive, with Mytelnet, your telecoms is in safe hands.
Empowering business
Advanced solutions for every business need
Our advanced solutions are designed to meet the diverse needs of businesses of all sizes, from solopreneurs to large corporates.
Whether you're operating from a single location or managing a multi-branch operation, we’ve got you covered. Work-from-home, hybrid, and traditional office setups? No problem.
With custom integrations into your existing systems and flexible financial solutions like month-to-month contracts and equipment rentals, you get a telecoms solution that's built to support your unique and dynamic business context.
Advanced solutions for every business need
Robust, on-the-go voice communication
Stay connected on the move and boost productivity with Mytelnet’s comprehensive voice communication solution.
Our secure, hosted PBX, voice-over-IP platform delivers exceptional quality voice experiences, while our mobile apps bring your office line directly to your smartphone, whether you're using Apple or Android.
Integrate seamlessly with your conference, reception, and desk phones for a unified communication experience. Plus, with our quick and easy setup and auto-configuration, you can have everything up and running in minutes.
Robust, on-the-go voice communication
AI-driven conversation insights
Transform your customer service with Mytelnet’s AI-powered sentiment analysis.
With rapid and actionable insights from conversation data, you can take proactive steps to improve customer experiences and drive growth.
A robust AI toolkit including secure call recordings, transcripts and summaries, and sentiment-linked alerts, gives you a comprehensive view of your customer interactions and the power to make timely, data-driven decisions.
AI-driven conversation insights
Reliable data connectivity options
Get down to business with Mytelnet’s reliable data connectivity options.
We offer a suite of last-mile solutions, from fibre to mobile and wireless, ensuring that your business remains connected in every situation. We partner with the best providers to offer nationwide coverage and competitive deals.
Our remote management capabilities allow us to quickly resolve any connectivity issues, and our failover and backup power options ensure that your business experiences minimal disruption.
Reliable data connectivity options
Secure and clean internet
Mytelnet’s data connectivity solutions help your team stay focused and productive.
By removing distractions like banner ads and blocking inappropriate content, we create a streamlined online experience. Our solutions allow you to manage social media access, schedule browsing windows, blacklist specific services, and control internet usage at the user or device level.
With features like safe search and protection against malicious sites and links, Mytelnet ensures your internet is both efficient and secure.
Secure and clean internet
Effortless control, giving you an advantage
Take control of your telecoms with Mytelnet’s intuitive self-service portal.
Designed for businesses of all sizes, our portal allows you to easily manage your account and services, scale up or down as your needs change, and set user-specific permissions for different roles within your organization.
Accessible via desktop or mobile, our portal puts the power in your hands. And if you ever need assistance, our team is just a call, mail, or message away, ready to deliver excellence at every turn.
Effortless control, giving you an advantage
Join our ambitious community, fuel your business growth
Join our ambitious community, fuel your business growth
