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A softphone is software that replicates the functionality of a desk phone on a mobile phone, desktop computer or tablet. The fact that the software lives on a device like a smartphone, means the software can provide more features and functions than a traditional fixed telephone. Ideally a softphone should be able to leverage a… View Article

PBX stands for private branch exchange. Put simply it is a telephone and communications solution that lets organisations of any size make and receive calls both internally and externally. PBX is often referred to as cloud PBX, meaning it is virtual and hosted in the cloud and accessed via any device with an internet connection…. View Article

What is the acronym PABX? It stands for private automated branch exchange. Clear as mud right? So, what is that in simple terms. It all started around solving telephony needs. A business typically needed a fixed landline to make and receive voice calls. This then scaled in requirements as businesses needed multiple extensions. Over time… View Article

LTE stands for ‘long term evolution’ and is a way of connecting to the internet and communicating through a data connection. In general terms it is faster than a 3G connection, but not as fast as a 4G connection. A mobile LTE internet connection requires a SIM card and a connection device, like a dongle… View Article

Business fibre is largely the same as home fibre, meaning you access the internet through a fixed line that connects to a router in your office(s). The main difference between home fibre and business fibre is around usage patterns and service expectations. Residential connections are mostly shared. So, many houses will connect to a single… View Article