What is a Softphone?

July 10, 2020

A softphone is software that replicates the functionality of a desk phone on a mobile phone, desktop computer or tablet. The fact that the software lives on a device like a smartphone, means the software can provide more features and functions than a traditional fixed telephone. Ideally a softphone should be able to leverage a… View Article

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What is Cloud PBX?

July 10, 2020

PBX stands for private branch exchange. Put simply it is a telephone and communications solution that lets organisations of any size make and receive calls both internally and externally. PBX is often referred to as cloud PBX, meaning it is virtual and hosted in the cloud and accessed via any device with an internet connection…. View Article

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What is a PABX system?

July 10, 2020

What is the acronym PABX? It stands for private automated branch exchange. Clear as mud right? So, what is that in simple terms. It all started around solving telephony needs. A business typically needed a fixed landline to make and receive voice calls. This then scaled in requirements as businesses needed multiple extensions. Over time… View Article

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Work From Home Tools

June 11, 2020

Remote working tools have been around for some time. The widespread adoption of email was probably the first opportunity for people to send and receive documents and communications from one remote location to another. Tools For Remote Teams There was always a pain point though, which was where to save the document(s) and how to… View Article

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